Imprint

1. Company Identification

The makeresume.io services are operated by:

Company Name: Vimatech Ltd

Company Number: 17001986

Registered in: England and Wales

Registered Office: 71-75 Shelton Street Covent Garden London, WC2H 9JQ United Kingdom

2. Contact Information

For all inquiries (general, support, legal, data protection, security, billing, refunds), please use our contact form.

Email: support@makeresume.io

Response time: We aim to respond within 24-48 hours (business days).

3. Service Information

3.1 Service Description

MakeResume is a Software-as-a-Service (SaaS) platform that enables users to create, edit, store, and export professional resumes and cover letters online.

3.2 Websites

• Primary domain: makeresume.io

3.3 Business Model

We operate a freemium SaaS model:

• Free plan: Limited features, available indefinitely

• Single Download: One-time payment for a single resume download

• Premium subscriptions: Paid plans with enhanced features (monthly or annually)

4. Regulatory Compliance

4.1 Data Protection

Vimatech Ltd is committed to compliance with:

• UK GDPR: UK General Data Protection Regulation

• Data Protection Act 2018: UK data protection legislation

• GDPR: EU General Data Protection Regulation (for EU users)

Vimatech Ltd is the data controller for personal data processed through the Service. For details, see our Privacy Policy.

ICO Registration Number: ZC155985

Supervisory Authority (UK): Information Commissioner’s Office (ICO) Website: ico.org.uk Phone: 0303 123 1113

4.2 Consumer Protection

We comply with UK consumer protection laws, including:

• Consumer Rights Act 2015: Governs digital content and services provided to consumers

• Consumer Contracts Regulations 2013: Provides a 14-day cooling-off period for online purchases

• Electronic Commerce Regulations 2002: Requires clear information about our identity and service

4.3 VAT Information

VAT Registration: Not currently VAT registered (UK companies with turnover below £90,000 are not required to register)

If VAT registration becomes applicable, this section will be updated with our VAT number.

5. Third-Party Service Providers

We use the following trusted third-party service providers to operate the Service:

5.1 Payment Processing

• Provider: Paddle.com Market Ltd (Paddle)

• Service: Payment processing, subscription management, invoicing, and Merchant of Record

• Privacy Policy: paddle.com/legal/privacy

5.2 Hosting & Infrastructure

• Provider: Amazon Web Services (AWS)

• Service: Cloud hosting, data storage, infrastructure

• Privacy Policy: aws.amazon.com/privacy

5.3 AI Services

• Provider: OpenAI (or similar AI providers)

• Service: AI-powered content suggestions, writing assistance

• Privacy Policy: openai.com/privacy

5.4 Security & Anti-Abuse

• Provider: Google reCAPTCHA

• Service: Spam and bot protection

• Privacy Policy: policies.google.com/privacy

6. Legal Documents

Our legal framework consists of the following documents:

• Terms of Service – Contract governing use of the Service

• Privacy Policy – How we collect, use, and protect your personal data

• Cookie Policy – Information about cookies and tracking technologies

• Refund Policy – Terms for refunds and cancellations

All legal documents are governed by the laws of England and Wales.

7. Intellectual Property

7.1 Trademarks

“MakeResume” and associated logos are trademarks or trade names of Vimatech Ltd. Unauthorized use is prohibited.

7.2 Copyright

All content on the Service (templates, designs, text, graphics, software, code) is protected by copyright and owned by or licensed to Vimatech Ltd. © 2024-2026 Vimatech Ltd. All rights reserved.

8. Dispute Resolution

8.1 Governing Law

All legal relationships between Vimatech Ltd and users of the Service are governed by the laws of England and Wales.

8.2 Jurisdiction

The courts of England and Wales have exclusive jurisdiction to resolve disputes, subject to mandatory consumer rights (consumers may bring proceedings in their country of residence).

8.3 Alternative Dispute Resolution (Consumers)

If you are a consumer and have a complaint, you may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr

9. Professional Indemnity Insurance

As a SaaS technology provider, Vimatech Ltd maintains appropriate professional indemnity and cyber liability insurance to protect against claims arising from our business operations.

10. Accessibility Statement

We are committed to making the Service accessible to all users, including those with disabilities. We strive to comply with WCAG 2.1 Level AA accessibility standards where technically feasible.

If you experience accessibility issues, please use our contact form so we can improve.